Frequently Asked Questions

Before contacting us, please take your time to read through our FAQs which may provide the answer to your questions. If you cannot find your answer and want to get in touch then please contact us through our contact us page.

About Glimmers Lip Balms

Do your lip balms contain any synthetic fragrances or chemicals?

No, our lip balms are free from synthetic fragrances and harmful chemicals. We use high-quality, clean ingredients, including organic essential oils and natural flavorings. Our goal is to provide a product you can trust, where you don’t have to think twice about what you're putting on (or in) your body.

Are your products cruelty-free?

Yes! At Glimmers, we are proud to be 100% cruelty-free. We never test our products on animals, and we ensure that all of our suppliers adhere to the same ethical standards.

How are Glimmers™ lip balms made?

Each Glimmers™ lip balm is lovingly handcrafted in small batches to ensure the utmost care and quality. From start to finish, every product is made by hand—hand-poured, hand-labeled, and even hand-delivered with love. We believe in the power of human touch and the special energy that comes from creating something with care. Our goal is to bring you a product that’s not only effective but filled with the heart and intention behind its creation, offering you a true glimmer moment in every swipe.

Are your lip balms made from natural ingredients?

Yes, all of our lip balms are made from 100% clean, organic ingredients. We use nourishing, non-irritating ingredients like organic coconut oil, beeswax, jojoba oil, and cocoa butter to deeply hydrate and protect your lips. Each formula is crafted with the finest natural ingredients to provide a smooth, luxurious experience.

How long does one tube of lip balm typically last?

Our lip balms are generously sized, containing three times more product than standard lip balms. With regular use, one tube can last up to 6 months, depending on how often you apply it. Some customers have even stretched their tubes beyond that!

Are your lip balms safe for sensitive skin?

Yes, Glimmers lip balms are formulated with gentle ingredients that are designed to be safe for sensitive skin. However, we always recommend patch testing and discontinuing use if any irritation occurs. While we use high-quality, natural ingredients, individual reactions can vary.

What’s the shelf life of your lip balms?

Our lip balms have a shelf life of approximately 24 months. We recommend storing them in a cool, dry place to maintain their freshness and effectiveness.

Can I use Glimmers™ products on other areas besides my lips?

While our lip balms are specifically designed for lips, they’re versatile enough to be used on other dry areas like cuticles or small patches of skin in need of extra hydration. Please always patch test before using on other areas.

Packaging

Can I recycle your lip balm packaging?

Yes, our eco-friendly packaging is fully recyclable! We’re committed to minimizing waste and encourage you to recycle your empty tubes to help support a healthier planet.

Is your packaging environmentally friendly?

Absolutely! At Glimmers, sustainability is a core value. Our lip balms are packaged in biodegradable paper tubes, reducing waste and environmental impact. We are committed to using only recyclable or recycled materials for all packaging and shipping, ensuring that every step of the process—from production to delivery—supports a healthier planet. We believe that beauty and self-care should not come at the expense of the environment, and we’re proud to offer eco-friendly solutions without compromising quality.

Shipping & Returns

Do you offer international shipping?

While our website currently ships within the USA, we do offer international shipping exclusively through our Etsy shop. You can visit our Etsy store here to shop from almost anywhere in the world.

Do you accept returns or exchanges?

We do not accept returns or exchanges due to the nature of our products. However, if there is an issue with your order, we would be happy to assist you. Please email us at glimmerslips@gmail.com with a detailed description and photos of the concern, and we will work to resolve the matter promptly. Thank you for your understanding and support of Glimmers™

About Glimmers

What is your mission when it comes to mental health?

​​At Glimmers, mental health is at the heart of everything we do. Founded by a psychotherapist, Glimmers was born from a deep understanding of the importance of mental well-being, especially for women. Our mission is to create moments of joy and play through our products, helping people reconnect with themselves. Inspired by Deb Dana’s concept of ‘glimmers’—small sparks of joy that help us feel safe—each lip balm is designed to nurture those moments. We dedicate 5% of all proceeds to support women’s mental health initiatives, partnering with organizations that share our ethos each quarter. Glimmers is more than just a product; it's a movement to embrace joy and well-being.

What are 'glimmers' and how do they relate to lip balm?

A 'glimmer,' as described by Polyvagal expert and psychotherapist Deb Dana, is a moment that reconnects you to yourself and helps you feel at ease in your own skin. At Glimmers, we've embraced this concept fully. Our organic lip balms are crafted to create small, joyful moments of self-care that ground you and bring you back to center. Each swipe is a chance to pause, glow, and savor those simple, beautiful moments in everyday life.

How does purchasing Glimmers™ support women's mental health?

Glimmers was founded by a psychotherapist with a deep passion for mental health, making it the backbone of everything we do. We believe in the importance of nurturing joy, play, and well-being in everyday life. That’s why with every purchase, a percentage of proceeds go directly toward mental health initiatives that support women. Each quarter, we partner with a different women’s mental health organization that shares our ethos of empowerment and holistic care.

By choosing Glimmers, you're not only indulging in a moment of self-care, but you're also contributing to a greater mission that uplifts and supports the mental health of women everywhere. If you’re interested in getting on our donation list or know an organization aligned with our mission, please contact us at glimmerslips@gmail.com.

What sets Glimmers™ apart from other lip balm brands?

At Glimmers™, we don’t just create lip balm—we craft glimmer moments that inspire joy, play, and self-expression. Our products are designed to be luxurious yet sustainable, using clean, organic ingredients and eco-friendly packaging. But for us, natural and eco-friendly are just the starting point. We believe that going natural shouldn't mean compromising on fun and flavor. That's why our lip balms are anything but boring—they’re packed with vibrant, juicy flavors that are as unique as they are irresistible.

We're also deeply committed to mental health advocacy. A portion of every purchase goes toward supporting women’s mental well-being, making each Glimmers™ product more than just a beauty item—it’s a part of a greater mission to uplift and empower.

What does your tagline "Shamelessly playful, authentically you" mean?

Our tagline, "Shamelessly playful, authentically you," is a celebration of embracing every part of yourself—the fun, the playful, and the real. We're often taught to hide these parts of ourselves as we grow up, but at Glimmers, we believe in reconnecting with that playful spirit that has always been within us. Our brand encourages you to be unapologetically yourself, embracing the joy and playfulness that exists not only in childhood but throughout life. Glimmers is here to help you shine, inside and out.

Didn't find what you were looking for? Feel free to contact us at any time!